來源: 環球網校 2020-07-06 12:53:50 頻道: 新概念


Image recognition software and voice recognition software are bringing some major advances to language translation.


Applications like Google’s Word Lens can translate words from signs and documents in real time and there are a plethora of translation apps that allow you to type in a word or phrase and will translate it for you.

像谷歌的Word Lens這樣的應用程序可以實時地從標志和文檔中翻譯單詞,還有大量的翻譯應用程序可以根據輸入的一個單詞或短語提供翻譯服務。

Some will even speak the phrase for you. Granted, there are still cultural cues this technology misses, but raw word-to-word translation will be fully automated soon.


So, if you’re not translating high-dollar business negotiations or matters of national security, then you may find that algorithms will be good enough to handle most other translation duties.


Insurance underwriter


Whenever you apply for insurance through a broker or agent, your application has to be vetted to determine if the risk is worth accepting for the insurance company. The work is performed by underwriters. They review the application and decide whether or not they’ll provide insurance, and how much they’ll offer.


The role of insurance underwriter is at risk for automation because applications can be standardized and most organizations have set rules by which they determine eligibility.


Machine learning can help computer systems learn these rules and apply them to the applications they receive.


Sales representativ


But, e-commerce is changing how we make purchasing decisions, especially those where there isn’t much differentiation among the major competitors.


If you’re selling a high-differentiation product and/or a high-price, low-volume product you have some job security, but if you’re selling a high-volume, low-differentiation product, you better start polishing your resume, said Doug Camplejohn, CEO of Fliptop. "These kind of product sales are all moving online."

Fliptop的首席執行官Doug Camplejohn說:“如果你正在銷售特殊產品或高價格、低產量的產品,人工智能對你的威脅并不大,但如果你銷售的是一種高產出的普通產品,你最好開始潤色你的簡歷。”“這些產品的銷售都可以在網上進行。

Call center worker


At this point, most people are familiar with automated customer service lines and telemarketing.


Using natural-language processing, automated call lines are able to better understand what customers are saying and direct them to the proper resource.


There’s usually still an option to be routed to a ’real person’, but even that could be eliminated in the next few years.

通常還有一個選項可以選擇 “真人”接聽,但這個崗位在未來幾年內也會被淘汰。

Additionally, automation could lead to fewer calls to helplines in general, at least on the customer service side of things. Smart systems, remotely monitored by sensors, could help with product maintenance and ward off potential problems.




Sorting takes a trained eye and sorters typically work in a factory, pulling damaged or imperfect products from a batch as it moves along a conveyor belt.


Automated inspection technology is growing to match the human output for this job.


Right now it’s common for people to be manually sorting and inspecting every single item -- a seat belt bolt, for example.


Vision inspection cameras used to cost $30,000, now they cost $1000, and vision inspection systems are fast, efficient and highly accurate.


Data entry


For example, data from a driver’s time on the road and time on the site could be captured by an on-board sensor, combined with GPS data, and automatically fed into the backend system.


That data could then be automatically compared against daily goals and plans, and processed on behalf of that driver. The data entry is more efficient and happens faster as a result.


While lots of data -- especially historical data -- still needs to be digitized, and there will be work available to scan much of this data in the short term, the long-term need for data entry will be reduced.


Tax Preparer


But, aside from a few overly complicated tax code issues, most workers will be likely be able to file their taxes without the assistance of another human.


Tax forms are standardized and machines will be able to read the info and ask you a few questions to process your paperwork. We’ve seen this happening with software like TurboTax for years.


Of course, the tax code is complicated and where there are problems, ambiguities, and irregularities, there will still be the need for human beings with deep knowledge who can do far more than just fill out the right forms.


Fast food workers


Automated ordering kiosks have already made their way into a few McDonald’s restaurants around the world, and cooking positions could be eliminated next.


The kiosks probably can’t handle customer service issues well, but televideo systems could bring in an office employee to facilitate complaints.


Automation will affect parts of casual dining restaurants as well, as tableside tablet ordering systems have already arrived at restaurants like Chili’s and others.


Field technician


New advances in the Internet of Things could render this work obsolete.


Low-cost sensors combined with high availability cellular/satellite communications and cloud technology are being implemented to automate and alarm these sites, and can be checked and maintained from a desktop or mobile device.


Assemby line workers


Tech, factories, and jobs have had a tricky relationship since the Industrial Revolution.


Robotic technology has been used in manufacturing for decades -- especially at major operations like Ford and Toyota -- and the technology continues to advance.